Third issue: and the most important one, we ordered our kitchen appliances there. We were given three different dates for delivery, finally tomorrow is the day we have been waiting for. We got an email confirming the delivery date .They are coming between 8 & 12 NOT !!!!!!!!! we just got a call (after getting an email yesterday to confirm) telling us the appliances we ordered on July 11th are on back order and we will have to wait a couple of more weeks. Guess what, WRONG again !!! You can keep them, we will shop elsewhere .
The first issue that I had was with some island lights I ordered. After waiting longer than expected to get them, I called customer service and I was informed that the order had been cancelled (by Lowe's) because the lights were unavailable . A phone call would have been nice to let me know. If I had not called them, I would still be waiting.
Second issue : had them deliver a range exhaust hood. The one they delivered was damaged AND it wasn't even the same one that we had ordered. We had to return it to get the right one.
Associate Richard that 'helped' us was a complete jerk. Almost had me pull my own exterior door out of the rack, didn't offer to carry the door and told me "If I wanted a cart, they were around the corner." Told customer service about it. Hope he gets a much needed attitude adjustment. Have always had a great experience until today.
it was great we bought our heaters and molding. got a new cactus it's beautiful
Gave the cashier a $20 bill she said I gave her a $5 bill had to stop and wait a second then manager came then supervisor came then they took and counted her drawer and I got the right amount of money back so all use Beware of the cash register lady
Friendly knowledgeable staff helped us find exactly what we needed. We were in and out of there in no time.
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Lowe S Home Improvement is a US Hardware Store based in Oswego, New York. Lowe S Home Improvement is located at 445 NY-104, Oswego, NY 13126, USA.
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